Travel Connecter Information

Payment Gateway Policy

Important payment gateway rules for authorizations, failed payments, duplicate payments, chargebacks, and verification.

Supplier verified Rules depend on live airline, hotel, visa, and operator conditions.
Written confirmation Cancellation requests are valid after Travel Connecter confirms in writing.
Refund timing Approved refunds follow gateway, bank, and supplier settlement timelines.

Payments may be authorized, captured, voided, or refunded depending on the checkout flow, supplier confirmation, and risk review result. Some payment methods may take additional time to confirm.