Travel Connecter Information

Booking Policy

How booking requests, supplier confirmations, traveler details, and service documents are handled.

Supplier verified Rules depend on live airline, hotel, visa, and operator conditions.
Written confirmation Cancellation requests are valid after Travel Connecter confirms in writing.
Refund timing Approved refunds follow gateway, bank, and supplier settlement timelines.

Booking requests submitted through Travel Connecter are treated as service inquiries until the supplier confirms availability and the customer completes the required payment or authorization step.

Airline API bookings

When airline API integration is enabled, fare results may be pulled from airline, GDS, aggregator, or NDC sources. Seats and fares remain subject to live availability until ticketing is completed.