Travel Connecter Information

Cancellation & Refund Policy

Rules for cancellations, refund eligibility, supplier penalties, service fees, and payment reversal timing.

Cancellation and refund eligibility depends on the fare rule, hotel rate plan, visa service status, activity supplier terms, transport operator rules, and payment gateway settlement status.

Refund timing

Approved refunds are processed after supplier approval and payment gateway settlement. Bank and card network timing may vary.